Protecting your privacy is important to us. This privacy statement explains how we collect, store and use the information you provide. Please read this privacy statement carefully, as once you use this website by Top Quoter Ltd you will be deemed to have read and accepted this statement.
We are authorised and regulated by the Financial Conduct Authority 727518. We are a credit broker and not a lender. We offer facilities from a panel of lenders. TQL is a trading style of Top Quoter Ltd.
We will only collect personal information about you, given by you, when you complete a contact form requesting us to contact you, an application or information request form or e-mail us direct. Please note that for your protection, telephone calls to our offices may be recorded and monitored. Other than this, we do not store or capture personal information but simply log your IP address (this is the technical standard which ensures messages get from one host to another and that the messages are understood) which is automatically recognised by the web server.
We will contact you via phone or e-mail to explain the Top Quoter Ltd service and ensure that we are providing you with the best possible service. We would like to pass your details on to other carefully selected companies so that they can provide you with quotes for the service that you require.
We may use the information you provide to contact you, for product administration and for customer research. The information we capture may be used only by Top Quoter Ltd. Where we use your personal information to tell you about other products and services we will give you the opportunity to inform us that you do not wish your details to be used in this way. Except as described above we will not pass your personal information to third parties without your consent.
We do not sell personal information collected through this site or use your personal information for any other purposes than those stated above.
Cookies may be used by us to provide you with customised information from our web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Cookies may also allow us to make our web site more user friendly.
We will only collect personally identifiable information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.
We may share your personal information with fraud prevention agencies. If false or inaccurate information is provided and fraud is identified, details of this fraud will be passed to those agencies to prevent fraud and money laundering.
We may ask you to provide physical evidence of identity verification as a lender will search the files of credit reference agencies which will keep a record of their search, whether or not your application for a loan proceeds. This is not seen by us or shared with any other 3rd parties unless written consent is received from you.
In the unlikely event of us receiving Special Category Data as defined in GDPR https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/special-category-data Top Quoter Ltd will inform you of the receipt of this information to discuss the deletion of this data.
Top Quoter Ltd will not disclose personal information to other companies and suppliers as we do not use third parties to process your data.
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.
If for any reason you are concerned that the personal information maintained by us is not correct, or should you wish to have your personal information removed from our records, please contact us by email at email@example.com and we will be happy to review, update or remove information as appropriate.
Last updated: May 2018